News Flash


Posted on: May 30, 2023

New Procedure for Requesting Special Pick-Ups of Large/Bulky Items

News Flash

The City's Sanitation Division will be offering a new method for requesting special pick-ups of large/bulky items! 

From June 1 through September 30, the Division will be piloting a combination online form/e-mail/voice message request system. Requests for special pick-ups will be made via one of the following methods: 
1. Online form submission
2. E-mail a request to with name, address, and item type 
3. Dial (321) 221-7540, Option 3 to leave a recorded request on the voice message box 

All requests will be funneled into a singular inbox and scheduled in the order in which they are received. 

Effective October 1, this will be the permanent procedure for special pick-up requests. Click here for a complete description of special pick-up terms and conditions.

**Hurricane/storm debris should not be called in as a special pick-up. The City has specific debris pick-up routes in order to ensure a complete pass of the city. In the event of a hurricane/storm, please place your tree debris curbside, and it will be collected as we make our way through the city (there may be more than one pass depending on volume).**

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