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Beginning Monday, March 23, until further notice, City of Cocoa Utility Customer Service will be closed to the public in an effort to minimize exposure and protect employees and customers from the spread of COVID-19. Customer Service employees will be available to answer phones, process drop box items, and answer e-mails during this time. All water shut-offs due to non-payment have been suspended during this time. There are multiple ways that you can still do business with the City of Cocoa Utilities Department, including payments, and starting, stopping or transferring of water service.
Payments can be made in multiple ways, including:
Terminating your service or requesting new service can all be done in multiple ways, including: